julie peng design resume

Julie Peng

Lead User Experience Designer

Summary

I am a visual & user experience designer with over 10 years of experience of creating informed, innovative, and beautifully-designed solutions for companies. I enjoy problem-solving processes and seek design possibilities by applying human-centered methodologies. My areas of expertise are software as a service, e-commerce, software product design, and user experience design.

NN/G UX Certificate ID# 1022176

13 NN/G UX Courses:

  • Becoming a UX Strategist
  • Design Tradeoffs and UX Decision Frameworks
julie peng nng ux certificate

Work Experience

Lead User Experience Designer

Apr, 2015 - Dec, 2022

FICO -San Jose, CA

- End-to-end myFICO direct channel rebrand resulting in 80% revenue increase (200 million) after a year

  • Conducted stakeholder interviews and customer interviews
  • Utilized design research, design thinking and usability tests for ideation and iteration
  • Created wireframes and animated prototypes
  • Rebranded the visual language by creating illustrations, typography, colors, icons and design system

- Built unified design system across multiple channels and platforms (user flows, UI, specs, ADA, style guide, app map - team effort)

- Data-driven design (A/B test), research-based design, ADA-compliant design, marketing strategic design

- Rebuilt Marketo dynamic landing page template and made it ADA-compliant to ship projects quickly and save dev resources by simplifying implementation and customization

- Generated leads by creating FICO Score booklet, infographics, animation and ads

- Winner of Women@FICO logo design contest

- Helped organize Women@FICO events including hosting duty

Senior Visual Designer

Jun, 2013 - Apr, 2015

RealPage, Inc -San Francisco, CA

- Created Realpage's first floor plan mobile web app and generated over $1M revenue the first year

- Productized responsive tools such as community search, floor plan widget, photo gallery widget etc to help property management companies manage properties

- Created custom templates, standard templates and brochures for clients as needed

- Created and delivered SVG files for engineers to use

- Worked closely with PM and engineers to deliver responsive websites with cutting-edge web interactions

Web and UI/UX Designer

Jul, 2012 - Mar, 2013

NOVICA in association with National Geographic -Santa Monica, CA

- Created senario-based UI/UX user flow, web site UI and icons

- Created NOVICA remarketing banners and storefront designs

- Developed landing pages, including banners, video players and promotional pages

Web Designer / Developer

Jul, 2009 - Mar, 2012

Data Paradigm, Inc -Dallas, TX

- Created and built websites for America's e-commerce companies

- Built HTML Emails and website banners

- Implemented videos using HTML5 and third party technologies for web and mobile

- Fixed cross-browser issues when they arose

Mid-Level Interactive Designer

Oct, 2005 - Jun, 2009

Schoolwires, Inc -State College, PA

- Successfully concentrated on building interactive and dynamic content for Web-based projects

- Attained polished communication and presentation skills through working with clients

Graphic Designer (Co-Op)

Sep, 2004 - Sep, 2005

Rochester Institute of Technology -Rochester, NY

– Designed and managed web sites for RIT FAST department, including creation of new look and feel.

Skills

  • Visual Design
  • Interaction Design
  • Rapid Prototyping
  • User Flows
  • User Research
  • Usability Testing
  • Web Accessibility
  • HTML/CSS/SASS
  • Analytics

Tools

  • Sketch
  • Adobe PS & AI & ID
  • Principle
  • After Effects
  • Google Analytics
  • GitHub / JIRA
  • Slack / Team / Trello

Education

  • Rochester Institute of Technology

    MFA, Computer Graphics Design

  • Chinese Culture University

    BA, Journalism & Communication

Awards

  • Institute Graduate Scholarship
  • Graduate Assistantship

Languages

  • Mandarin (Native)
  • English (Professional)

Interests

Fitness

Cooking

Traveling

Reading